マツエクは東京都、銀座のブリリアンス東京 | オフィシャルお客様の声

接客とてもよかったです。

(Translated by Google)
The customer service was very good.

とても丁寧で仕上がりも満足です。ありがとうございました！

(Translated by Google)
It's very detailed and I'm satisfied with the finish. thank you very much!

Highly recommend Brilliance Tokyo! The staff were super accommodating and was foreigner friendly! My lash appointment was so comfortable, i fell asleep and woke up with the most prettiest lashes! Thank you so much to my amazing lash tech Nakagawa, i love my new lashes!!

First time doing eyelashes extensions in Japan and had really good experience. I choose natural look extensions and love the look! The eyelashes extensions feels light and comfortable. Already book my next visit!

I am foreigner and this was really good!

Miki and Keiko were so nice and keiko speak amazing English they where so helpful and I enjoyed it experience 10/10.Will come agian if I go back to Ginza.

I had a very pleasant experience. I’ve always wanted to try eyelash extensions but was hesitant to do so. However, after doing research, I found this place in Tokyo. I was so happy with the outcome. I went for the natural look and my lashes did look very natural and I don’t need to apply mascara or eyeliner! Erika-san was very good, she had very light hands and tried to put me at ease. Even if she couldn’t fully speak in English, we were able to communicate well with my little Japanese. Even if you don’t speak Japanese, a lot of materials and explanations are written in English on the form and iPad so don’t worry about the language barrier! I definitely recommend this place to those visiting Japan. I’ll be back next time I’m in Tokyo!

カウンセリングも施術も丁寧で、上下のマツパ可愛くしていただけました！

(Translated by Google)
The counseling and treatment were both thorough and made my upper and lower bulges look cute!

数年前から通っています。いつも希望通りのまつげにしていただけます！

(Translated by Google)
I've been going there for several years. You can always get the eyelashes you want!

いつも満足する仕上がりです。

(Translated by Google)
The result is always satisfying.

Amazing service! Most comfortable eyelash session I’ve had in my life (and I’ve had quite a few). I didn’t get the name of the lovely gal who did my lashes, but she was so gentle I barely felt anything throughout the session. If you’re worried because you don’t speak Japanese don’t worry, there’s clear English instructions and she will discuss the plan with you before proceeding. My eyelashes look fantastic and feel so comfortable (I got the classic flat lashes LED). Highly recommend!!

いつも満足な仕上がりです。

(Translated by Google)
The end result is always satisfying.

Got LED extensions from Hamada and they’re the most beautiful lashes I’ve ever had. The experience was so comfortable and relaxing that I almost fell asleep. I’m very happy!

定期的に伺わせて頂いてます！
いつも丁寧なご対応で、居心地が良いです！

(Translated by Google)
I visit you regularly!
The service is always polite and makes you feel comfortable!

スタッフの方々が親切丁寧で、施術中も声をかけてくださり安心リラックスして施術を受ける事ができました！

まつ毛パーマでアディクトラッシュリフトを探していたのですが、こちらのサロンを見つけて本当に良かったです！仕上がりも大満足です。またぜひ利用したいです。

(Translated by Google)
The staff were kind and polite, and they talked to me during the treatment, so I was able to feel safe and relaxed during the treatment!

I was looking for an addict lash lift for my eyelash perm and I'm so glad I found this salon! I am very satisfied with the finish. I would definitely like to use it again.

こちらで、お世話になって以来大満足の仕上がりです。敏感肌で他店だとグルーでしみることがあったのですが、こちらでは一度もしみたことがありません。
アイリストさんの技術や接客も素晴らしいです。初めての方でも詳しい説明、提案があるので安心できると思います。

(Translated by Google)
I've been very satisfied with the work I've done since I started working here. I have sensitive skin, and at other stores the glue stings me, but here I've never had that problem.
The eyelist's skills and customer service are also wonderful. Even if you are a first-time user, you will feel at ease as we provide detailed explanations and suggestions.

The service here is amazing and the workers are very attentive and make sure you're okay every step of the way. Results are exactly what I wanted!

銀座のお店は色々行きましたが、1番上手でした。
店員さんの人柄もよく接客も丁寧です。

(Translated by Google)
I went to many shops in Ginza, but this one was the best.
The staff is very personable and customer service is polite.

とても上手で良いです！

(Translated by Google)
Very good and good!

Lady who did my eyelashes for me was very sweet and welcoming despite our language barrier. She always ensured that I was comfortable throughout the process. She also finished very quickly and smoothly.

However, I did the 3D volume 120 bundle + LED ($145 USD) on 10/18 and had roughly 30% (maybe even more) of my lashes on my left eye fall out 3 days after. There are several chunks missing which I did not expect as I paid for a premium service. Most of my lashes on my right eye are still intact, but now my eyes look extremely uneven.

Update: they generously offered to redo my eyelashes for me through email as well. However, I had already left Tokyo at that point, so they offered me a partial refund despite their non-refundable policy. Thanks Brilliance! 😊

いつも丁寧な施術をしていただき、とても満足しています。

(Translated by Google)
I am very satisfied with the thorough treatment I receive every time.

毎月利用しています。
まつげの長さが左右でかなり差が出た時などは、ロッドの太さを変えて仕上がりが同じになるように配慮してくれます。
特に指名などはしていませんが、個人の技術に大きな差はないと感じます。

(Translated by Google)
I use it every month.
If there is a significant difference in the length of your left and right eyelashes, they will change the thickness of the rod to ensure the same finish.
Although I haven't made any specific nominations, I feel that there is no big difference in the skills of the individuals.

どの方に担当頂いても毎回とても綺麗に仕上げて頂けてとても満足しています。

(Translated by Google)
No matter who handles the work, I am very satisfied with the beautiful finish every time.

長くお世話になっていて頼れる味方です！

(Translated by Google)
He is a reliable ally who has been indebted to me for a long time!

いつもお世話になっています。まつ毛パーマ、エクステどちらも毎回最高の仕上がり！信頼できるお店なのでお勧めです！

(Translated by Google)
Thank you for your continued support. Great results every time for both eyelash perms and extensions! We recommend this shop as it is a reliable shop!

とっても居心地の良い空間で素敵なパーマをしていただきました。ありがとうございました！

(Translated by Google)
I had a wonderful perm in a very comfortable space. thank you very much!

Fabulous and nothing less

アンドヘルシーをお願いしました。
施術自体はじめてだったのですが、とても丁寧に、また素早くやっていただきました。
施術に入る前もデザインや注意点などしっかり説明していただき、安心してお願いすることができました。
仕上がり綺麗で、とても満足しています。もちも良いといいなと思っています😂

(Translated by Google)
I asked for and healthy.
It was my first time to have the procedure done, but the procedure was done very carefully and quickly.
Even before starting the treatment, the design and precautions were thoroughly explained to me, which made me feel at ease.
The finish is beautiful and I am very satisfied. I hope it's sticky too 😂

いつも丁寧に仕上げていただき感謝しています。

(Translated by Google)
Thank you for always completing the work carefully.

毎月お世話になってます。上下まつ毛パーマを美しくキープしてもらっています。

(Translated by Google)
Thank you for your help every month. My upper and lower eyelash perms are maintained beautifully.

i've come here twice for lash sets so far and i really enjoy it. it's easy to make a reservation, the staff are all very sweet and they're very quick!

the first time i got 100 flat lashes in the "cute" style with LED glue. they lasted a little over a month and i really enjoyed them! about a week ago i went back to try a slightly shorter style with 140 flat lashes.

*this time i didn't get LED lashes though - i would highly recommend getting those, because a lot of my lashes have already fallen out and left considerable gaps :( i'm not sure if regular lash glue just doesn't hold on me or what, but if you prefer long-lasting sets get the LED option!

いつも担当はハマダさんでお願いしています。　提案や、まつ毛の状態をいつも仰ってくださるので、安心してお任せできるスタッフさんです。

(Translated by Google)
I always ask Mr. Hamada to be in charge. The staff are always happy to give you suggestions and ask you about the condition of your eyelashes, so you can trust them with confidence.

Great experience! My lash technician did a great job and I could barely feel anything the entire session. The space is really comfortable and especially love the LED technology. Highly recommend to try

I came here just for extension removal as I wanted to give my eyes some rest before my next set. Hamada was so meticulous and gentle and even though I initially balked at the idea of paying 3,000Yen for removal - I was a happy customer leaving. I will definitely like to come back for a new lash set in the future

とても丁寧でオーナーさんも凄く素敵な人です。

(Translated by Google)
It's very polite and the owner is also a very nice person.

Absolutely love my lashes! So natural and pretty, thank you so much 😊

一人一人に合わせて丁寧に施術してくれました！

(Translated by Google)
The treatment was carefully tailored to each individual!